Freedom Debt Relief and Rip-off Report.com

In 2008, a competitor, posing as a Freedom Debt Relief customer, fabricated a "complaint" and submitted it to RipoffReport.com.


Pretending they were a former client of Freedom Debt Relief, they falsely claimed that they had paid $40,000 and were unhappy with the company's program.


The founders of Freedom Debt Relief, Bradford Stroh and Andrew Housser, immediately researched the claims of the individual and found that no such customer existed. They informed the Ripoff Report's owners of the fraudulent posting and asked Ripoff Report to review the situation. After conducting an "extensive investigation," Ripoff Report concluded that the individual was in fact lying about having been a client of Freedom Debt Relief.


Ed Magedson, founder and owner of Rip-off Report, published his company’s conclusions and the following statements on ripoffreport.com:


Ripoff Report founder confirms that the complaint about Freedom Debt Relief is not from an actual Freedom Debt Relief customer.


Rip-off Report has confirmed that Freedom Debt Relief's approach to business includes company-wide quality assurance initiatives. The result of which, leads to continual dedication to client focused processes, customer outcomes and employee relations. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction. Rip-off Report also learned the company has won an award as "Best Places to Work" in its market in addition to a prestigious award by Ernst & Young as "Entrepreneurs of the Year" in northern California.


FREEDOM DEBT RELIEF IS AN INDUSTRY LEADER IN BEST PRACTICES AND CLIENT DISCLOSURE


Ripoff Report founder confirms that the complaint about Freedom Debt Relief is not from an actual Freedom Debt Relief customer.


One of the surprises that came from the Rip-off Report investigation was the fact that Freedom Debt Relief serves on the Board of Directors of the industry association TASC. TASC is paving the way for best practices across the industry and requires that all members adhere to TASC approved customer service process and clear and plain language client contracts. Freedom Debt Relief understands the saying, "you can be judged by the company that you keep" and as such they are very selective of the affiliate companies with whom they do business to ensure they are held to the same high standard. In fact, Rip-off Report learned from a company executive that they have ended relationships with companies that were not willing to make changes. In today's business world how often do you find a company willing to walk away from profits in the name of ethics? Freedom Debt Relief believes that without integrity and honesty there is no sustainable business. Freedom Debt Relief also endorses companies that it refers clients to, but maintains that those services are 100% optional and will welcome feedback on these companies for further evaluation at info@freedomdebtrelief.com


In keeping with their policy of not removing any postings (even when proven false), Ripoff Report left the fraudulent posting on their site, but it is now prefaced with a note from Ripoff Report’s owner stating:

*NOTICE!..the complaint below is not from an actual Freedom Debt Relief customer



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